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Service

2022-2023 Holiday Service & Support Hours:
27-30 December: 08:30 – 12:30
1-5 January: 08:00 – 17:00
Please note the Service & Support offices will be closed 26 December & 6 January.

Contact service - OTT

Contact Service

International Support:

Phone
+49 831 5617 430

E-Mail:
caredesk@ott.com
[email protected] (North America)

Find your local contact

Instrument Repair

Contact OTT Hydromet Repairs

Phone
+49 831 5617 433

E-Mail:
repair@ott.com 

Request Repair

If you want to send an instrument for repair please enclose:

Repair Form

Declaration of contamination

Leasing Products

Hydrolab and OTT product rentals are perfect for short term projects or for testing a product before purchase. Our products can be rented on a weekly or monthly basis.

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Bench Service Partnerships

Reduce long-term instrument costs, maximize instrument up-time, and ensure consistent reporting: OTT Hydromet Bench Service Partnerships help you get the data you need. 

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Service Resources

Visit our resource page for access to all software and firmware downloads, manuals, calibration instructions, and more!

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